According to the SITA 2025 Air Transport IT Insights Report, 63% of airlines now use AI in core operations, up significantly from previous years. AI supports disruption management, crew allocation, and aircraft assignment. Meanwhile, 75% use AI for customer service. However, 49% cite data integration challenges as the biggest barrier, highlighting the need for aligned systems to fully scale AI across airline operations.
Rahul Bhadana is a digital editor at TravTalk with experience spanning multiple content niches, with a strong focus on travel trade journalism and digital publishing. A graduate of Delhi University, his work covers editorial writing, content strategy and platform-led storytelling, supporting TravTalk’s digital growth and industry engagement. A technology enthusiast, he enjoys films, poetry and exploring new ideas across media and culture.