JW Marriott Mussoorie Walnut Grove Resort & Spa has appointed Gaurav Issar as General Manager, effective 9 March. The move comes as hospitality players sharpen focus on experiential travel and premium leisure demand, with leadership seen as critical to driving revenue performance and guest-centric innovation in hill destinations.
Gaurav Issar, General Manager, JW Marriott Mussoorie Walnut Grove Resort & Spa, brings over 25 years of hospitality experience to the role. His appointment aligns with the property’s focus on strengthening its positioning in the luxury resort segment while responding to evolving traveller expectations around personalised and immersive stays.
Issar’s career spans leading hospitality brands, including Hyatt International and Oberoi Hotels & Resorts. Beginning in Front Office, he progressed across operations and revenue management, building expertise in guest engagement as well as commercial strategy.
In his previous role at The Oberoi Sukhvilas, Chandigarh, he led the property to its highest revenue and operating profit. His tenure at The Oberoi Wildflower Hall, Shimla, also earned him the ‘General Manager of the Year – North’ recognition, reflecting consistent delivery across both operational and financial metrics.
At JW Marriott Mussoorie Walnut Grove Resort & Spa, Issar is expected to focus on enhancing guest experiences while driving business performance. His leadership approach emphasises attention to detail, authenticity, and alignment with changing consumer preferences in luxury travel.
Sharing his vision, Gaurav Issar, General Manager, JW Marriott Mussoorie Walnut Grove Resort & Spa, said, “Mussoorie has a unique charm that invites guests to slow down and reconnect. I look forward to building on this spirit by curating experiences that are not only luxurious, but also deeply personal and memorable.”
The resort, positioned as JW Marriott Hotels & Resorts’ first resort property in India, features 115 keys and extensive leisure and meetings infrastructure. These include a 12,000 square feet entertainment zone for children, multiple dining venues, and spa facilities, catering to both leisure and MICE segments.
With Issar’s appointment, the property is set to pursue a phase of growth centred on experience-led offerings and stronger market presence in the Mussoorie region.
Rahul Bhadana is a digital editor at TravTalk with experience spanning multiple content niches, with a strong focus on travel trade journalism and digital publishing. A graduate of Delhi University, his work covers editorial writing, content strategy and platform-led storytelling, supporting TravTalk’s digital growth and industry engagement. A technology enthusiast, he enjoys films, poetry and exploring new ideas across media and culture.