Uncertain times is the right moment for destinations to steer growth with precision, says Olivier Ponti, Director of Market Intelligence & Insights at Amadeus. “They must focus on traveller segments that create the most value, flatten seasonality, strengthen ties between the meetings industry and local universities or research institutes, and ensure long‑term, sustainable development.”
With over 17 years of experience in the B2B travel and hospitality sector, she brings deep insight into travel trade dynamics, industry challenges and market developments. She holds an MA in English Literature and a Diploma in Journalism from the Xavier Institute of Communications, Mumbai, which underpin her strong editorial expertise. An avid nature enthusiast, she prefers outdoor and adventure-led travel, including hiking and trekking.