Grand Hyatt Gurgaon has appointed Sonam Phogat as Director of Sales & Marketing, strengthening its leadership team as it focuses on commercial growth and market expansion. With more than 15 years of hospitality experience, she will lead the hotel’s sales and marketing strategy across key business segments.
In her new role, Phogat will oversee commercial strategy, revenue optimisation, brand visibility, customer relationship management, and business development initiatives. She will also be responsible for further enhancing the hotel’s positioning within the luxury hospitality market for business travel, leisure, weddings, and events.
Phogat joins Grand Hyatt Gurgaon from Pullman and Novotel New Delhi Aerocity, where she served as Director of Sales and led commercial operations across both properties. Her career spans leadership roles with The Westin Resort & Spa Gurgaon, ITC Hotels, Hyatt Regency Delhi, and The Leela Ambience Gurugram.
Commenting on the appointment, Tarun Seth, General Manager, Grand Hyatt Gurgaon, said, “We are delighted to welcome Sonam to the Grand Hyatt Gurgaon family. Her extensive experience across leading hospitality brands, deep understanding of the Delhi NCR market, and proven ability to drive commercial success make her a valuable addition to our leadership team. We are confident that her strategic vision and passion for excellence will further strengthen our market position and contribute significantly to the hotel’s continued growth and success.”
Focus on commercial growth
Throughout her career, Phogat has worked across multiple market segments, including corporate, MICE, weddings, diplomatic, airline, OTA, travel trade, and leisure businesses. Her experience includes revenue generation, strategic sales leadership, customer engagement, and business development.
Speaking on her appointment, Sonam Phogat, Director of Sales & Marketing, Grand Hyatt Gurgaon, said, “I am excited to join Grand Hyatt Gurgaon at such an exciting phase of its growth journey. The property has established itself as a distinguished destination in the region, and I look forward to working closely with the talented team to build on this momentum. Together, we will focus on creating meaningful partnerships, enhancing guest experiences, driving commercial performance, and further elevating the hotel’s presence in the luxury hospitality landscape.”
The appointment forms part of Grand Hyatt Gurgaon’s strategy to strengthen its leadership team and support long-term business growth while expanding its presence within the luxury hospitality sector.
Rahul Bhadana is a digital editor at TravTalk with experience spanning multiple content niches, with a strong focus on travel trade journalism and digital publishing. A graduate of Delhi University, his work covers editorial writing, content strategy and platform-led storytelling, supporting TravTalk’s digital growth and industry engagement. A technology enthusiast, he enjoys films, poetry and exploring new ideas across media and culture.