India’s growing passenger volumes will bring greater complexity. But with the help of technology, airports can still deliver a more personalised, seamless, and frictionless experience at scale, says Pradeep Panicker, CEO, DIAL. Passenger experience can be improved with better data. Panicker highlighted having around 80% accuracy in operation with the kind of data set they have at present.
Shreya Bansal is a reporter at TravTalk India, covering the travel and tourism industry. She brings a keen eye for emerging trends, trade developments, and the stories shaping the travel landscape. Through in-depth reporting and on-ground insights, she connects industry stakeholders with news that matters. Beyond travel, Shreya has a growing interest in the premium lifestyle space, particularly the world of fine jewellery and is eager to explore the craftsmanship, culture, and commerce that define luxury living.