Travel businesses must focus on high-value travellers, not just visitor numbers: Olivier Ponti


Travel businesses need to prioritise traveller value over sheer volume, according to Olivier Ponti, Director, Market Intelligence & Insights, Hospitality, Amadeus. “When marketing budgets are limited, it becomes essential to understand which traveller segments deliver the highest economic impact. Long-stay visitors and premium travellers often contribute significantly more than average visitors. Growth opportunities still exist, but they are increasingly market-specific and segment-specific, making targeted strategies more important than ever,” he said.



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