Priya Paul, Chairperson, Apeejay Surrendra Park Hotels, said hotels must offer more than accommodation by creating experiences rooted in art, design, music, food, fashion, and local culture. “They are not just coming for the hotel experience; they are coming for all these other experiences as well. And I think that is what today’s traveller is looking for,” he said. Paul emphasised the importance of continually innovating and strengthening local connections, adding, “What I do today, some people do in the next minute.”
Janice Alyosius is a travel and MICE journalist focusing on business travel, destination marketing, aviation and industry policy. She leads editorial content at MICEtalk and also writes for TravTalk, covering global trends, trade developments and key industry conversations. With regular reporting from tourism forums, conventions and on-ground industry events, her work blends news-led analysis with strong industry voices, offering clear context and relevance for travel trade professionals and decision-makers.