During at interaction with students at Malaviya National Institute of Technology (MNIT), Jaipur, Union Minister Ashwini Vaishnaw announced the launch of a new and updated IRCTC website in the next 30 days. Travellers have often expressed frustration with the IRCTC website, particularly during periods of heavy demand. Frequent slowdowns, occasional crashes and difficulties receiving OTPs have often disrupted the booking process. The challenges become especially pronounced during Tatkal booking windows, when a surge in users competing for limited tickets can lead to delays, login issues and failed transactions, making it one of the most common grievances among passengers.
Shreya Bansal is a reporter at TravTalk India, covering the travel and tourism industry. She brings a keen eye for emerging trends, trade developments, and the stories shaping the travel landscape. Through in-depth reporting and on-ground insights, she connects industry stakeholders with news that matters. Beyond travel, Shreya has a growing interest in the premium lifestyle space, particularly the world of fine jewellery and is eager to explore the craftsmanship, culture, and commerce that define luxury living.