Passenger experience & services must be aligned with airport charges: Civil Aviation Minister


K Rammohan Naidu, Minister of Civil Aviation, Government of India, chairing a review meeting on developing a uniform, tariff-linked performance oversight mechanism for major airports, stressed on aligning service benchmarks with India’s growing role as a global transit hub. “Passenger facilitation must be embedded within airport charges transparently while encouraging operational excellence,” Naidu said, directing Airports Economic Regulatory Authority (AERA) to ensure accountability and improved service standards across airports through structured tariff frameworks.



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