Reviewing progress since the last FAITH Conclave, Puneet Chhatwal, Chairman, FAITH and MD & CEO, IHCL, said that several White Paper recommendations have advanced, but major structural reforms remain pending. “Destination development, infrastructure recognition, and skilling have seen movement. However, competitive GST, export status for tourism earnings, industry status across states, and a stronger Centre-state institutional framework remain priorities. Tourism must become a central pillar of Viksit Bharat through measurable delivery,” he said.
With over 17 years of experience in the B2B travel and hospitality sector, she brings deep insight into travel trade dynamics, industry challenges and market developments. She holds an MA in English Literature and a Diploma in Journalism from the Xavier Institute of Communications, Mumbai, which underpin her strong editorial expertise. An avid nature enthusiast, she prefers outdoor and adventure-led travel, including hiking and trekking.